15 Signs You’ve Hired a Quality Professional TV Mounting Service
Hanging a telly on the wall seems deceptively simple until you’re standing there with a drill in one hand and expensive electronics in the other. I’ve been there, mate! That moment of doubt when you wonder if the wall can actually support your brand new 55-inch OLED. That’s when most of us wisely decide to call the professionals.
But how d’you know if you’ve hired the right people? Not all TV mounting services are created equal. Some will treat your home with the respect of a cathedral while others might leave more holes than a golf course. Here are 15 telltale signs that you’ve chosen quality professionals to mount your television.
1. Prompt and Clear Communication
Quality professionals respect your time. They answer calls promptly, respond to messages quickly, and communicate clearly about appointment times. When I hired a mounting service last summer, the technician texted me 30 minutes before arrival — exactly when they said they would. No mysterious 4-hour windows where you’re stuck waiting around all day!
They also explain things in plain English rather than bombarding you with technical jargon. Good technicians translate complicated concepts into something you can understand without making you feel stupid for asking questions.
And they LISTEN to what you want. There’s nothing worse than someone who barges in with preconceived notions about where your TV should go without considering your preferences.
2. Proper Insurance and Accreditation
This might seem boring, but it’s crucial. Quality mounting services carry proper insurance — public liability at minimum. If a technician damages your property or (heaven forbid) injures themselves in your home, you don’t want to be liable.
Look for membership in professional organisations like the Custom Electronic Design & Installation Association or similar UK trade bodies. Proper accreditation means they’ve met certain standards & continue their education about best practices.
Any hesitation when you ask about insurance should be a massive red flag! Serious professionals will happily provide proof of coverage — they’re proud of doing things properly.
3. Thorough Assessment Before Starting
Watch how they approach the job. Quality professionals don’t just march in and start drilling. They take time to assess the wall structure, locate studs or proper anchor points, and check for potential electrical or plumbing obstructions.
They’ll ask about what’s behind the wall and might even use specialised equipment like stud finders or thermal cameras to “see” what’s not visible. A quick tap on the wall and immediate drilling? Run for the hills!
I once had a technician spend nearly 20 minutes just examining my wall before making a single mark. At first I thought he was wasting time, but he explained he’d found a water pipe that would’ve been disastrous to drill through. That’s the kind of thoroughness you want!
4. Clean, Professional Appearance
First impressions matter. Quality professionals arrive in clean, branded vehicles and wear uniforms or at least clean, professional attire. Their tools are organised and well-maintained.
They bring floor coverings or shoe protectors to keep your carpet or flooring clean. They should treat your home better than their own! Nothing says “amateur hour” like muddy footprints across your cream carpet.
But appearances go beyond just cleanliness — their equipment should look professional too. Battered, duct-taped tools suggest a lack of care that might extend to their workmanship.
5. Transparent, Detailed Quotes
Quality services provide clear, itemised quotes before beginning work. The quote should break down costs for labour, hardware, and any additional services like cable management or electrical work. No surprises!
Be wary of quotes that seem suspiciously low — quality mounting brackets alone can cost £50-£100, so if someone’s quoting £40 all-in, they’re likely cutting corners somewhere. Proper installation takes time & expertise, and that has value.
Also, watch out for huge variances in quotes. While some difference is normal, if one company is charging £300 and another £80, something doesn’t add up. Ask what’s included and WHY there’s such a difference.
6. Proper Equipment and Hardware
This is where amateurs really show their true colours. Quality professionals bring appropriate mounting brackets rated for your TV’s weight and size. They use proper wall anchors — not just whatever screws happened to be in the van.
They’ll have specialised tools like level lasers, stud finders, and proper drill bits for different wall materials. The mounting bracket should be from a reputable manufacturer, not some dodgy no-name brand that might fail in six months.
Cheap brackets are a false economy! I’ve seen firsthand what happens when a £1,500 television crashes to the floor because someone tried to save £30 on hardware. Spoiler alert: it’s not pretty, and no, your home insurance probably won’t cover it.
7. Cable Management Solutions
Nothing ruins the clean look of a wall-mounted TV like cables dangling down like electronic spaghetti. Quality professionals offer cable management solutions — either channeling cables through the wall (where building regulations permit) or using discrete cable covers that can be painted to match your wall.
They’ll discuss power socket placement and might suggest installing a new outlet behind the TV position. They should also consider how gaming consoles, sound systems, and other peripherals will connect.
The best installers think about the ENTIRE setup, not just slapping a TV on the wall and calling it a day. They consider viewing angles, glare from windows, and how you’ll actually USE the system.
8. Respect for Your Property
This seems obvious but is surprisingly rare. Quality professionals treat your home with respect — they don’t lean equipment against your furniture, they ask before moving items, and they clean up thoroughly when finished.
They should protect surrounding areas from dust and debris, and take care not to damage walls or furnishings when moving equipment. When they leave, there should be no evidence they were there — except your beautifully mounted TV.
I once had installers who even vacuumed the small bit of plaster dust that fell during drilling. THAT’S attention to detail!
9. Knowledge Beyond Basic Mounting
The best professionals can advise on optimum viewing height, angle considerations, and even things like screen glare from windows. They understand ergonomics and can explain why mounting too high (like above fireplaces) often isn’t ideal despite being popular.
They should be able to connect your devices, programme remotes, and give basic tutorials on system use. If they seem confused by basic AV questions, that’s a bad sign.
Quality technicians stay current with new technology — they know the difference between HDMI 2.0 and 2.1 and why it matters for your gaming console or 4K streaming.
10. Aftercare and Warranty
Professional mounting services stand behind their work with guarantees. They should provide clear information about warranty coverage for both their installation work and any hardware they’ve supplied.
The best companies offer follow-up services — they’re happy to return if you need to adjust the position or add new components later. They might even call a week later to check everything’s still perfect.
Keep their contact details handy! A quality company will be around for years, not a fly-by-night operation that disappears when problems arise.
The Bottom Line
When it comes to TV mounting, paying for quality professionals is an investment in peace of mind. Your expensive television deserves better than being trusted to someone who learned installation from a 5-minute YouTube video.
The signs above aren’t just nice-to-haves — they’re indicators of a service that values professionalism, safety, and customer satisfaction. And remember, a properly mounted TV isn’t just about aesthetics — it’s about creating a secure installation that won’t come crashing down or damage your property. Choose wisely!
